At hzh88, the privacy and security of your personal data is treated as a fundamental responsibility — not an afterthought. This Privacy Policy explains what information hzh88 collects from Pakistani players, why it is collected, how it is used, how long it is retained, and what rights you hold over your own data. By registering and using the hzh88 platform, you acknowledge and accept the practices described in this document.
Six core principles that underpin every data decision made on the hzh88 platform.
All personal data held by hzh88 is stored on encrypted servers. Access is restricted to authorised personnel on a strict need-to-know basis. No plain-text storage of sensitive credentials or payment details is used on the hzh88 platform.
hzh88 does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only with regulated service providers directly involved in platform operations, or where required by law.
Every category of personal data processed by hzh88 has a documented lawful basis — whether contractual necessity, legal obligation, legitimate interest, or your explicit consent. We do not process data without a valid reason.
hzh88 acknowledges and honours your data rights, including the right to access, correct, restrict, and delete your personal data where applicable. Requests are handled within 30 days via the support team.
hzh88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including regulatory and anti-money laundering record-keeping requirements. Data is securely deleted or anonymised when retention is no longer required.
In the unlikely event of a data breach affecting your personal information, hzh88 will notify affected players promptly in accordance with our obligations under applicable data protection regulations and our international gaming licence conditions.
hzh88 ("we", "us", "our", "the Company") is the operator of the online gaming and sports betting platform accessible at hzh88.org. hzh88 is licensed under an international gaming licence and provides services including cricket betting, PSL wagering, live casino games, slot games, blackjack, and esports markets to registered players aged 21 and above.
For the purposes of this Privacy Policy, hzh88 acts as the data controller in respect of all personal data collected from players and visitors to the hzh88 platform. As data controller, hzh88 is responsible for deciding how and why your personal data is processed.
Data Controller: hzh88 | Platform: hzh88.org | Contact: [email protected]
This Privacy Policy applies to all personal data collected through the hzh88 website, mobile-optimised platform, live chat system, email communications, and any other channel through which you interact with hzh88. By registering an account or continuing to use the hzh88 platform, you confirm that you have read and understood this Privacy Policy.
hzh88 collects only the personal data that is necessary for the operation of a licensed online gaming platform. The categories of personal data we collect are set out in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, KYC verification, age confirmation |
| Contact Data | Email address, phone number, city (e.g. Karachi, Lahore, Islamabad) | Account communication, support, notifications |
| Financial Data | JazzCash / EasyPaisa account references, HBL / UBL / Meezan Bank account indicators, transaction amounts in PKR | Deposit processing, withdrawal verification, AML compliance |
| Technical Data | IP address, device type, browser, operating system, session tokens | Platform security, fraud prevention, multi-account detection |
| Usage Data | Pages visited, games played, bets placed, session duration | Platform improvement, responsible gaming monitoring |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, dispute resolution, quality assurance |
| KYC Documents | CNIC scans, proof of address, payment method verification | Regulatory compliance, identity verification, AML obligations |
hzh88 does not collect or store full payment card numbers. Where card payments are processed, they are handled directly by PCI-DSS compliant payment processors, and hzh88 receives only a tokenised reference. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health data, except where directly relevant to a responsible gaming self-exclusion request.
hzh88 collects personal data through the following means:
hzh88 uses the personal data it collects for the following purposes, each supported by a lawful basis:
hzh88 will never use your personal data to make solely automated decisions that produce significant legal effects on you without providing an opportunity for human review. If you have concerns about automated decision-making, please contact our support team.
hzh88 does not sell, rent, or otherwise transfer your personal data to unrelated third parties for their own commercial purposes. We share personal data only in the following limited circumstances:
hzh88 engages reputable third-party service providers to assist in operating the platform. These include KYC and identity verification providers, payment processors handling PKR transactions, cloud infrastructure and hosting providers, live chat and customer support software vendors, and game content studios. All such providers are contractually obligated to process your data only on hzh88's instructions and to maintain appropriate security standards.
hzh88 may disclose personal data to licensing authorities, financial intelligence units, law enforcement agencies, or courts where required by law or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of hzh88, its players, or the public. This includes reporting obligations under anti-money laundering and counter-terrorism financing legislation.
Where a player registers a self-exclusion request on the hzh88 platform, hzh88 may share relevant data with industry responsible gaming databases to help prevent the player from accessing other gaming platforms during their exclusion period, consistent with our licence obligations.
In the event of a merger, acquisition, restructuring, or sale of all or part of hzh88's business, personal data held about players may be transferred to the acquiring entity as part of that transaction. hzh88 will notify affected players of any such transfer and the privacy terms that will apply going forward.
The hzh88 platform uses cookies and similar tracking technologies to improve your experience, maintain session security, and gather analytics data. Cookies are small text files stored on your device by your browser when you visit a website.
You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to use the hzh88 platform. hzh88 does not use cookies to track your activity on unrelated third-party websites.
hzh88 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, subject to the following retention guidelines:
Once the applicable retention period has expired, hzh88 will securely delete or anonymise your personal data so that it can no longer be linked to you as an individual.
hzh88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While hzh88 takes its security obligations seriously and employs industry-standard protections, no internet-based system can be guaranteed to be completely secure. hzh88 cannot accept liability for unauthorised access to your personal data resulting from circumstances beyond our reasonable control, including breaches originating from your own device or credentials.
As a player on the hzh88 platform, you hold the following rights in relation to your personal data. hzh88 is committed to honouring these rights promptly and without undue obstruction. To exercise any of the rights below, contact our support team via live chat or email at [email protected].
Request a copy of the personal data hzh88 holds about you, along with information on how it is being used.
Request correction of any inaccurate or incomplete personal data hzh88 holds about you.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to overriding legal retention obligations.
Request that hzh88 restrict processing of your data in certain circumstances, such as while the accuracy of data is being contested.
Request that hzh88 provide your personal data in a structured, machine-readable format for transfer to another service provider.
Object to hzh88's processing of your data for direct marketing purposes. You may also object to processing based on legitimate interests where your individual circumstances warrant it.
Where processing is based on your consent (e.g. marketing emails), withdraw that consent at any time without affecting the lawfulness of prior processing.
Lodge a complaint with the relevant data protection supervisory authority if you believe hzh88 has mishandled your personal data.
hzh88 will respond to all valid data rights requests within thirty (30) calendar days. In cases of complexity or high volume, this period may be extended by a further two months, in which case we will notify you of the extension and the reason for it within the initial 30-day window.
The hzh88 platform is strictly restricted to individuals who are 21 years of age or older. hzh88 does not knowingly collect personal data from persons under the age of 21. As part of the registration process, all players are required to confirm their date of birth and subsequently complete CNIC-based identity verification to confirm they meet the minimum age requirement.
If hzh88 discovers that personal data has been collected from a player who is under 21 years of age, that data will be deleted immediately, the associated account will be closed, and any deposits made will be returned through the original payment method after investigation. Parents or guardians who believe a minor has registered an hzh88 account should contact support immediately at [email protected].
🔞 Age Restriction: hzh88 enforces a strict 21+ policy across all gaming and betting services. Age verification is mandatory before any withdrawal can be processed. We take our responsibility to prevent underage gambling extremely seriously.
As an internationally licensed gaming platform, hzh88 may transfer personal data to third-party service providers or infrastructure located outside Pakistan. Where such transfers occur, hzh88 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.
Safeguards may include contractual clauses requiring the recipient to apply adequate data protection standards, restrictions on further transfer of the data, and selection of service providers operating in jurisdictions with recognised data protection frameworks. By using the hzh88 platform, you acknowledge that your data may be transferred and processed outside Pakistan in accordance with these safeguards.
hzh88 reserves the right to update or amend this Privacy Policy at any time. Where a material change is made to the way in which hzh88 processes your personal data, we will notify you by email to the address registered on your account and/or by displaying a prominent notice on the hzh88 platform prior to the change taking effect.
The date of the most recent revision is displayed at the top of this Privacy Policy. We encourage you to review this page periodically to stay informed about how hzh88 is protecting your information. Continued use of the hzh88 platform following notification of any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way hzh88 handles your personal data, please contact our support team in the first instance. Our dedicated support team is available 24 hours a day, seven days a week, with an average live chat response time of 3–5 minutes.
Support Email: [email protected] (plain text — not a clickable link)
Live Chat: Available 24/7 directly on the hzh88 platform
Response Time: Data rights requests handled within 30 calendar days
If you are not satisfied with hzh88's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection or gaming regulatory authority in the jurisdiction under which hzh88 holds its licence. hzh88 will cooperate fully with any such regulatory investigation.
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